Shipping policy

At Curacao Foods Trade, we aim to deliver your orders quickly, safely, and efficiently. This Shipping Policy outlines the terms and conditions for the delivery of products purchased through our online shop.

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1. Shipping Coverage

Curacao

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2. Processing Time

• Orders are processed within 2-4 hours after payment confirmation.
• Orders placed on weekends, or public holidays will be processed on the next business day.

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3. Shipping Methods & Delivery Time

We offer the following shipping options:

• Standard Shipping: Delivery within 2-3 working days
• Express Shipping: Same day delivery if order placed before 12pm 

Delivery times are estimates and may vary due to courier delays, or unforeseen circumstances.

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4. Shipping Fees

• For orders below XCG 40, delivery fee is XCG 10
• Free for orders above XCG 40. 

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5. Delivery Issues

• If your package is delayed, lost, or arrives damaged, please contact our customer service team within 2 days of the expected delivery date.
  
• Damaged or missing items must be reported immediately with supporting photos.